We had a very enjoyable stay in the Executive Suite at The Sankara Nairobi Hotel and want to thank Edward, Krishna, Rachel and Winnie for their personal attention and consistently high service quality delivered by the team looking after us.
Edward was very perceptive in understanding our needs and took decisive action to ensure we were looked after very well.
Stayed for a quick business trip.
Thought this hotel was fantastic, staff are friendly with an excellent quality of service.
The room I stayed in was really clean with a good level of furnishings, separate shower which i much prefer.
Also internet access was very good & free (which it should be in all hotels, but often isn't).
It was my first trip to Nairobi for a couple of years and just couldn't believe how great the hotel was, previous places I'd stayed seemed very staid, so it could be all hotels have improved.
This is on the minds of most travelers from Europe and the States. The drive up to the hotel opens your eyes to the security of this hotel.
With the steel bars that rise from the ground to keep unwanted traffic
out of the parking area and the metal detector at the entrance to the hotel,
along with all the other security measures, it is quite a comforting feeling to
know you can relax.
Registration and check out:
Very simple. Did not take me long at all. The bellman was
very informative regarding all that was available within the hotel.
Excellent. The room was high quality and beautiful. Complimentary water bottles abound all around the room. Great shower.
Enjoyed the TV speakers in the bathroom.
Bed was extremely comfortable. My normal pet peeve is the pillows. I dread sleeping on hotel pillows.
These pillows are one
of the very few exceptions to the norm of hotel pillows. They were very
comfortable. The air conditioner worked great. Slept soundly.
If there is any area where there needs to be improvement is in the menu selection at the restaurant. It leans towards being oriental type food but not exactly.
This should be cleaned up a bit. The buffet that is available is very good however, at the price, can be too expensive to be reasonable.
The deserts, however, are exceptional. Service is great.
Across the one of the streets that borders the property, is a market area where you can buy some things at reasonable prices. There is also a mall down the street that is nice.
If you have worked to do downtown, this is the place to stay. If you have someone to drive you around, then stay here anyway, whether or not you have work downtown.
Being downtown, the biggest issue is the traffic
Whenever you plan to go somewhere via vehicle, plan to add extra time
to your trip due to the terrible traffic around the hotel.
Previously, I had stayed at the Tribe Hotel. It is also a very nice place to stay.
However, without saying anything more about it, when I return to Nairobi, I will stay at the Sankara. It is a better fit for my tastes.